Last Updated: September 18, 2026
At Harwex (“Harwex,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, protect, and handle information when you visit harwex.co, contact us, or use our services.
By using our website or contacting us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you:
- Submit a contact or inquiry form
- Request a consultation or service
- Contact us by email, phone, WhatsApp, or other communication channels
- Provide information related to a project or business
- Communicate with us regarding our services
This information may include:
- Name
- Email address
- Phone number
- Business name
- Website URL
- Service requirements
- Project information
- Messages and communications you send to us
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and requests
- Provide consultations and requested services
- Prepare proposals, quotations, and project plans
- Communicate with you about ongoing projects
- Deliver, maintain, and improve our services
- Improve our website and user experience
- Monitor website performance and security
- Understand how visitors use our website
- Send service-related or promotional communications where permitted
We do not use your information for purposes unrelated to our business without a reasonable basis or your permission where required.
3. Cookies and Analytics
Harwex may use cookies, analytics tools, tracking technologies, pixels, and similar technologies to understand website usage, improve functionality, measure performance, and support our marketing activities.
These technologies may collect information such as pages visited, browser type, device information, approximate location, and interaction with our website.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
4. Advertising and Third-Party Services
Harwex may use third-party platforms and services to provide or measure our services and website performance. These may include services provided by companies such as Google, Meta, hosting providers, analytics providers, communication platforms, and other technology providers.
These third parties may process information according to their own privacy policies and terms.
When Harwex manages advertising campaigns for clients, advertising platforms may collect and process information according to the client’s campaign setup and the applicable platform policies.
5. How We Protect Your Information
We take reasonable administrative and technical measures to protect information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
6. Information Sharing
We do not sell your personal information.
We may share information when reasonably necessary to:
- Provide our services
- Work with trusted service providers
- Operate and maintain our website
- Process payments or transactions
- Maintain website security
- Comply with applicable laws or legal requests
- Protect the rights, property, and security of Harwex, our clients, or others
We only seek to share information that is reasonably necessary for the relevant purpose.
7. Client and Business Information
If you provide Harwex with business information, website access, advertising account information, analytics data, or other project-related information, we use that information only as reasonably necessary to provide the agreed services.
Clients remain responsible for ensuring that they have the appropriate rights and permissions to provide such information to Harwex.
8. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.
When information is no longer reasonably required, we may delete or anonymize it.
9. Your Privacy Choices
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.
You may also contact us if you have questions about how your information is used or if you wish to stop receiving promotional communications.
10. Children’s Privacy
Our website and services are intended for businesses and general audiences. Harwex does not knowingly collect personal information from children where such collection is prohibited by applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Harwex
Website: harwex.co
Email: harwex.co@gmail.com
WhatsApp: +880 1406-606310